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Guarantee/Warranty

Changes to Laws re Warranties Against Defects

From the 1st January 2012, the Australian Consumer Law requires manufacturers warranties against defects, (which is any product warranty given to consumers other than those automatically given under the law), to be written in clear understandable language and to state full warranty conditions.

Green Insulation® Warranty/Guarantee statement.

  • The warranty period is for 15 years from the date of manufacture which is printed on our rolls of insulation
  • The Green Insulation warranty covers oxidisation and corrosion for 15 years from manufacture (subject to storage, transport and installation conditions).
  • Green Insulation also warranty against faulty manufacture or failure of their products for 15 years.
  • To claim against warranty, please contact Green Insulation direct on (07) 3200 6522
  • Green Insulation will bear all reasonable costs to the user for any claims on warranty, anywhere within Australia.
  • Warranties and guarantees from Green Insulation are in addition to other rights and remedies of the customer under law
  • Warranties and guarantees are conditional upon our products being used, applied and installed as per the manufacturers specifications on each product as described in this website.

“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

"Green Insulation® genuinely stand up for quality and responsible Australian manufacturing. Our new reflective foil maufacturing plant at Meadowbrook in Queensland produces the highest quality aluminium reflective bubble foil insulation in Australia. Our patented protective coating takes the value of our guarantee way beyond our competitors. I give you this guarantee of my personal attention to ANY claim for ANY reason".

Ray Stead

Managing Director

Green Insulation®

1/13 Meakin Road Meadowbrook. Qld. 4131

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Ph (07) 3200 6522

 

Green Insulation offer a range of support services for their bubble foil insulation products. Should you need support, please contact us. PH. (07) 3200 6522

Green Insulation operate 8am to 5pm Monday to Friday E.S.T. excluding public holidays. We suggest the following contacts may be of value.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view itFor the best customer support in the industry, please contact our Accounts Manager.    . This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Green Insulation DO NOT print marketing materials in line with their enironmental policy. However, we can supply electronic information and marketing materials or real samples of our reflective aluminium foil insulation, shed insulation and reflective foam insulation. Please contact us on (07) 3200 6522

Visitors always welcome. Please call in at 1/13 Meakin Road, Meadowbrook Qld. 4131

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Contact Us

Unit 1/13 Meakin Road, Meadowbrook Qld 4131

Phone:+ 61 (0)7  3200 6522
Fax: + 61 (0)7 3200 6599
Map: View Google Map
Email us: contact@greeninsulation.com.au